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Your profile and sign-in

Change your email or password, and manage the Google or Microsoft accounts linked to your sign-in.

Profile is where you manage how you sign in. Every change here asks for your current password first, even when you're already signed in.

Change your email

Enter the new address and confirm with your current password. You stay signed in everywhere.

Your email is your sign-in identifier, so it must be unique. It's also where password resets and support replies go — use an address you'll keep.

Change your password

Enter your current password and a new one.

Requirements: at least 12 characters. There's no rule about symbols or mixed case — length does more for security than character classes, and forced complexity mostly produces predictable substitutions. A memorable passphrase of four or five words beats P@ssw0rd! comfortably.

When you change it, every other session is signed out. Your current one stays active, so you're not locked out of the tab you're working in, but a phone or another laptop will need signing in again. That's deliberate: if you're changing your password because you're worried, ending the other sessions is the point.

Connected accounts

If you sign in with Google or Microsoft, those links are listed under Connected accounts. You can link an additional provider, or unlink one you no longer use.

You can't unlink your only remaining way in. If single sign-on is your sole method, set a password first.

Signing in through Google or Microsoft satisfies two-factor on its own — your identity provider has already verified you, so you won't be asked for a second step as well.

Account details

Shows your name, email, and when the account was created. This is also where you'll find your plan and subscription — see plans and billing.

If you're locked out

Forgotten password — use the reset link on the sign-in page. It goes to your account email.

Lost your authenticator — see two-factor authentication.

No access to your emailcontact support from any address and explain. Expect to answer questions that prove the account is yours; we can't simply move an account to a new email on request, because that's exactly what an attacker would ask for.